This introductory programme provides a foundation for those people who want to learn about the important role that the Human Resources dpartment fulfills in present day organisations. The programme follows the entire employee lifecycle from selection through induction, managing performance, rewarding, developing into retirement.
The programme is designed forstaff who are new to the HR function as well as HR practitioners who currently perform an operational role and want to gain a broader understanding of their role and contribution.
It is also suitable for those moving into HR and wish to explore the breadth and depth of HR activities
By the end of the programme participants will be better able to:
Describe the critical roles that HR can have in today’s organization
Make decisions about how their effectiveness can be enhanced
Work with a range of recruitment and selection methods
Explain the value and importance of a robust performance management process
Advise others on the range of methods that can be used to improve individual performance
Work more effectively with colleagues in HR, line managers and employees
Topics covered will include: The Role and Purpose of HR in Today’s Organisation
The changing roles from Welfare, to Personnel, to the HR role in enabling business effectiveness
Getting the right people in the right place
Recruitment and selection methods
Job specifications and person specifications
Where to find the right people
The links between Job Profiles and Key Result Areas
Developing staff and enhancing performance
Identifying training and development needs
The role of HR and line managers in training and development
Introduction to competencies
Identifying and assessing external providers
Performance Management
Monitoring and evaluating performance
Appraisal systems: advantages and disadvantages
Role of appraisal in motivation, communication, etc.
Essential role of HR in the management of performance