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HR Operations - Managing an Effective HR Department

Level 2 of the HR Staff Developement Programme - the scope and roles of the HR function and how the experienced HR practitioner can enhance their impact on the organisation.

A 5-day course

This course is designed for:

• HR function staff who require to improve and build upon their competencies in up-to-the-minute HR developments and procedures designed to improve HR performance
• Non-HR operational supervisors or managers who require to develop a greater understanding of HR in order to aid departmental performance and to further their personal management competence.

This 5-day programme addresses four questions about HR Management:

• What are the characteristics of Effective HR Management?
• Why is HR so important in a successful organisations?
• What HR processes are essential to this success?
• How can these processes be developed to maximise efficiency and performance?

Topics Covered will be drawn from the following:

• The Scope of the HR function in the 21st century
• Stakeholder evaluation and mapping
• An evaluation of essential HR procedures and their meaningful application:
• Recruitment and Selection
• Retention and CPD
• Role evaluation and appraisals
• Performance management
• Personnel practices - equality; maternity and paternity; discipline; grievances
• Enabling approaches that inspire individuals
• Motivational drivers
• Management styles and leadership
• Organisational Influences and practices
• Organisational culture
• Succession planning
• Coaching and mentoring
• Key HR principles in action - case studies.

This course is available for in-house delivery if required.

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