CP Training Courses
HR Management, Training and Development Training Courses

HR Operations - Managing an Effective HR Department

Level 2 of the HR Staff Developement Programme - the scope and roles of the HR function and how the experienced HR practitioner can enhance their impact on the organisation.

A 5-day course


This course is designed for:
 HR function staff who require to improve and build upon their competencies in up-to-the-minute HR developments and procedures designed to improve HR performance
 Non-HR operational supervisors or managers who require to develop a greater understanding of HR in order to aid departmental performance and to further their personal management competence.

This 5-day programme addresses four questions about HR Management:
 What are the characteristics of Effective HR Management?
 Why is HR so important in a successful organisations?
 What HR processes are essential to this success?
 How can these processes be developed to maximise efficiency and performance?

Topics Covered will be drawn from the following:
  • The Scope of the HR function in the 21st century
  • Stakeholder evaluation and mapping
  • An evaluation of essential HR procedures and their meaningful application:
  • Recruitment and Selection
  • Retention and CPD
  • Role evaluation and appraisals
  • Performance management
  • Personnel practices - equality; maternity and paternity; discipline; grievances
  • Enabling approaches that inspire individuals
  • Motivational drivers
  • Management styles and leadership
  • Organisational Influences and practices
  • Organisational culture
  • Succession planning
  • Coaching and mentoring
  • Key HR principles in action - case studies.
Dates: 15th to 19th November 2010
Venue: London
Fee: £2,390 plus VAT

book now