Call us +44 (0) 207 193 8976
Visit full website Email us
MENU
 
Training Courses RSS feed
No login? Register here
 

Search Our Courses

CP Training Courses > Soft Skills & Personal Development - For In-company Training

Effective Communication

If communication is not clear and accurate it is not successful.

A 3-day course.

Dates: To be advised. Please enquire
Venue: Victoria, London Fee: £1,585 plus VAT


+ Add course to shortlist



All complex industries worldwide experience communication problems. Unmanaged, these problems lead to higher costs, higher risks, lower quality (especially poor customer service), less well informed decision making, less effective change - and generally lower individual and corporate performance. Poor communication also increases occupational stress and reduces job satisfaction as leaders, followers, customers and suppliers struggle to understand each other in a demanding and competitive environment.

Communication can be improved in speed, clarity, reliability and utility both interpersonally and corporately. This has been a feature of retail, service and manufacturing industries internationally where responding to customers more quickly and reliably is seen as essential for survival under global competition.

Understanding the benefits of excellent communication in the supply chain will help the whole enterprise become more creative, innovative and competitive.
This training course will boost the effective performance of your organisation by giving staff:
  • Understanding of the fundamentals of successful communication
  • Improved personal communication skills in terms of speed, clarity, reliability and utility
  • Knowledge of how organisational communication works, both internally and externally
  • Ability to prevent communications failures from occurring
The course provides participants with:
  • identify critical "failure" and critical "success" factors in interpersonal and corporate communications.
  • diagnose common causes of interpersonal and corporate communication failure
  • evaluate the impact of communication failure on individual and corporate performance
  • take actions to resolve interpersonal and corporate communication problems, conflicts and improve effectiveness
  • communicate more effectively at interpersonal and corporate levels.
This course has been awarded accreditation by credit4learning.
This course will be conducted in the English language.




print a copy for distribution

 
British Accreditation Council for independent further and higher education proud to be a member of London Chamber of Commerce and Industry CBI Member